Investigative Support Analyst Customer Service & Call Center - Hilliard, OH at Geebo

Investigative Support Analyst

5.
0 Hilliard, OH Hilliard, OH Full-time Full-time $60,900 - $85,000 a year $60,900 - $85,000 a year 7 days ago 7 days ago 7 days ago For more information about the position and to apply, please visit:
https:
//www.
governmentjobs.
com/careers/cityofhilliard Under the direct supervision of the Lieutenant, the Investigative Support Analyst is responsible for researching, analyzing, and compiling information from various sources to create crime pattern advisories and intelligence reports related to criminal investigations.
Essential Functions of Work:
Analyzes information from various sources to identify crime patterns, methods of operation, and the identification of suspects.
Enters information into and performs searches of computer databases.
Prepares crime advisory reports for both internal and external consumers to include maps and charts to illustrate locations and frequency of events.
Analyzes text messages, cell tower data, call detail records, and other digital information to identify suspects and criminal activity.
Prepares documents for court presentations.
Maintains contact with other law enforcement agencies to exchange information.
Researches social media and other open sources for suspect and crime pattern information.
Review and research tips received from the public.
Assist with new hire background information at the direction of a background investigator.
Completes investigative progress reports to update case information.
Attends meetings and briefs agency leadership on specific crimes and crime patterns.
Attend agency and position specific training.
Performs other duties as assigned.
Typical
Qualifications:
Associate's degree from an accredited college or university with a focus on criminology, sociology, data analytics, or related field.
One year experience working with a law enforcement or military agency conducting research, analysis, and writing detailed reports, or working in a related field with equivalent experience and training.
Possess or obtain a valid Ohio driver's license.
Ability to successfully pass an extensive background investigation.
Ability to effectively communicate both orally and in writing.
Skilled use of Microsoft Office and other investigative software platforms.
Ability to effectively use technology related to current business standards; computers and software related to positions and profession.
Ability to communicate with the public, peers, superiors, and other City officials and employees in an effective, tactful, and courteous manner.
Ability to maintain confidentiality in the handling of sensitive events and issues.
Ability to establish and maintain effective working relationships with superiors and peers.
Work Conditions Office setting with limited travel.
Primary hours are daylight with weekends off.
Flexibility in duty hours for the scheduling of special events or major criminal investigations.
Job Type:
Full-time Pay:
$60,900.
00 - $85,000.
00 per year
Benefits:
Dental insurance Health insurance Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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